Research, not sales

Two minutes.
No pitch.

How does your team handle complaints and cases today? Answer what you like, skip the rest.

Anonymous · every question optional · swipe or use ← →

How we use your answers

Only to understand how this work is done today, and to shape what we build and how we price it. Anonymous unless you leave an email at the end — then it's used only for what you tick (a summary of the findings, or arranging a conversation), never for marketing. Please don't include customer names or account details. To delete your details, email anandsanghvi@arthashield.org.

When did a complaint last turn into a bigger problem?

An escalation, ombudsman reference, audit observation, or fraud found late.

What happened?

A few lines. Who got pulled in, how long it took, what it cost. No names.

Past 12 months — did any of these happen?

1A complaint reached the ombudsman 2An audit or inspection observation 3A penalty or compensation payout 4A fraud complaints hinted at, caught late 5None of these

What stopped it?

Price, security review, integration, no owner, timing…

What's spent a year on complaint or compliance software today?

1Nothing 2Under ₹5 lakh 3₹5 – 25 lakh 4₹25 lakh – 1 crore 5Over ₹1 crore 6Rather not say

Which costs you the most today?

1Regulatory or inspection exposure 2Fraud signals caught late 3Team time on manual work 4Customers or reputation 5Honestly, none of these

Want to hear what we learn?

Optional. Leave an email and choose what it's for — or just press Send.

✓Email me a short summary of the findings ✓I'm open to a 20-minute conversation — not a demo

Your email is used only for what you tick. Never for marketing. No email, no problem — your answers stay anonymous.

Thank you.

Two minutes. No pitch.

Want to hear what we learn?

Two minutes.
No pitch.